My payment got deducted from Bank account, but i have not received confirmation ?

1. Check Bank Statement
   • First, review your bank statement to confirm if the payment has been reversed back into your account.
2. Contact Your Bank
   • Contact your bank to report the failed payment and inquire about the expected timeframe for the credited amount to be returned to your account.
3. Communication with Us
   • If you believe it is necessary to discuss the failed payment with us, kindly send an email to support@lestacworld.com.
   • In your email, please include the transaction number for reference.
4. Provide Evidence
   • Attach a screenshot of the debited payment from your bank account to your email.
5. Email Subject
   • In the subject line of your email, please use “Payment debited but failed” to help us quickly identify and address your concern.
6. Payment Safety
   • Rest assured that your payment will be safeguarded, and it will be refunded either by your bank or by our team if the booking is not vouchered.

Note: Please be aware that the gateway fee is non-refundable in the case of any refund.