Our focus is complete customer satisfaction. In the event, that you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before confirming the services, it provides all the details about the services or the product you purchase.
Our Policy for the cancellation and refund will be as follows:
For Cancellations requests please contact us via the contact us at email@example.com
Depending on the nature of our service, the cancellation policy is always mentioned on the service terms and conditions tab. As every case is different, we request you to please read those terms and conditions for a better booking experience
If the amount is refundable to the client, and the amount has been refunded to Lestacworld Holiday planners from hotels, Airlines or Vendors, then the client will receive the credit within 10 working days.
Once the booking is confirmed, the refund is only possible as per the refund policy
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.