To build trust among travellers our policy is to collect 50% of the payment for service initially, and 50% before 15 days of travel Date.
If you are booking the service within 15 days of travel, then after paying 50% initially, you will be contacted by our executive. They will share the payment link of rest 50% and then book the service.
Once the payment is made, you will be shared with the booking voucher on mail. Once 100% payment will is made, your service will be fully confirmed.
Yes, our website portal is integrated with all safety shields. Our payment gateway services are totally as per the international standards .We have been awarded as the safest e- commerce platform for global online transactions. We have completed more than 7000+ successfull online transactions on our portal.
If even after making payment you have not received the booking voucher, dont worry our team member will connect with you as soon as possible. Wait for few more minutes 🙂
In case hotels are included in your tour, you can chat with customer care and get your hotel details before booking the package. Also, even if you have already paid, our customer executives will share the exact hotel details with you.
It's a must-do if you're short on time in Sumatra.